introducing our
standard service

OUR MISSION

Customer service held to the highest

Be it anywhere or anyone, Ruhens offers its Standard Service which is standardised throughout all teams in the world and held to the highest standard of excellence. Our promise? To provide healthy and trustworthy water through our products using Ruhens’ unique advanced technology.

Introducing our clean care service

We take pride in our fast and efficient after – sale service. With a designated call centre, our support team will attend to all servicing, repair and installation queries.

Product Maintenance

Filter Change & Internal
Tubing Change

Filter Flushing

Steam Sterilisation

One-stop solution

From Product Development
to Service Installation

one-stop solution

Ruhens provides a one-stop solution with the latest technologies at reasonable prices. We are rated the top export company that has built a seamless service system from in-house production, sales and management of all our filters and water purifiers, to providing top notch after-sales customer service care.

meet our experts

Product
Specialists

A Ruhens Product Specialist who will assist you in choosing the water purifier that best fits your daily needs and concerns.

01

Product Demonstration

02

Detailed breakdown of different water purifiers’ functionality

03

Comprehensive water filters and filtration explanation

04

Description of various installation methods

05

After – sales customer service care

Product
Technicians

Ruhens’ highly skilled technician in charge of installing and repairing of all Ruhens products.

01

Professional Installation of all water purifiers

02

Checking and Troubleshooting

03

Servicing and Repairing

04

On-site Assessment

If you have any enquiries,