introducing our
standard service
OUR MISSION
Customer service held to the highest
Be it anywhere or anyone, Ruhens offers its Standard Service which is standardised throughout all teams in the world and held to the highest standard of excellence. Our promise? To provide healthy and trustworthy water through our products using Ruhens’ unique advanced technology.
Introducing our clean care service
We take pride in our fast and efficient after – sale service. With a designated call centre, our support team will attend to all servicing, repair and installation queries.
Product Maintenance
Filter Change & Internal
Tubing Change
Filter Flushing
Steam Sterilisation
One-stop solution
From Product Development
to Service Installation
one-stop solution
Ruhens provides a one-stop solution with the latest technologies at reasonable prices. We are rated the top export company that has built a seamless service system from in-house production, sales and management of all our filters and water purifiers, to providing top notch after-sales customer service care.
meet our experts
Product
Specialists
A Ruhens Product Specialist who will assist you in choosing the water purifier that best fits your daily needs and concerns.
01
Product Demonstration
02
Detailed breakdown of different water purifiers’ functionality
03
Comprehensive water filters and filtration explanation
04
Description of various installation methods
05
After – sales customer service care
Product
Technicians
Ruhens’ highly skilled technician in charge of installing and repairing of all Ruhens products.
01
Professional Installation of all water purifiers
02
Checking and Troubleshooting
03
Servicing and Repairing
04
On-site Assessment
