1. Is installation & delivery inclusive in the price stated?
Yes, installation & delivery is free, regardless of how complex the installation is

2. Do you have alkaline & non-alkaline option
Yes, we do have both options. Do indicate during checkout which option you prefer

3. What do we need to prepare for installation?
An inlet water point & electrical point is required for installation. Boost+ do not require water outlet as it does not waste water when dispensing water

4. Does it need to be near the water point?
No, the Boost+ doesn’t have to be near your water point, we can connect it via various water points in your home (under kitchen sink water point, washing machine water point, stand alone water point). Most importantly, a power point must be at least 1.2m from where Boost+ is installed.

5. If drilling of the counter-top is required for installation, what type of material can be drilled?
We can drill all types of counter-top material except glass

6. Do you provide site assessment / product demonstration at home?
Yes, we do provide non-obligation product demo at the place of your convenience with our mobile showroom or even in the comfort of your own home. Do contact us here if you want to book an appointment for home product demonstration. Alternatively, we have 2 studios available to visit & understand more about the Boost+

7. Do you have trade-in or upgrade programme?
Yes, we have trade-in programmes for both existing Ruhens customers & non-Ruhens customers. Do contact us hereto know more about the programme we are offering.